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Address
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AstraLine Group B.V.
Prins Alexaderplein 8
3067GC Rotterdam
the Netherlands
KVK: 99269104
VAT: NL868913789B01
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Frequently Asked Questions
What is an On-Board Courier (OBC) service?
How fast can you respond to an urgent request?
We respond within minutes, 24/7. As soon as we receive your request, we confirm feasibility, assign a courier, and begin routing immediately — often with same-hour pickup options in major cities.
What types of shipments do you handle?
We specialize in time-critical, high-value, and sensitive cargo:
• Pharmaceuticals & clinical samples
• Luxury goods & high-end retail pieces
• Confidential documents & prototypes
• Art, antiques & delicate items
• Urgent spare parts and critical machinery components
Do you provide global coverage?
Yes. We operate worldwide, with couriers ready to fly to any destination reachable by commercial aviation. We build the shortest and safest route for every mission.
Is my shipment insured during transport?
We maintain coverage for standard courier responsibilities and can arrange additional premium insurance upon request for high-value shipments. We also work with your insurer to meet specific conditions.
How do you ensure security and chain of custody?
Your shipment remains physically supervised by the same courier for the entire journey. No handovers, no warehouse waiting, no mixing with other cargo. You receive real-time updates at every stage.
Can you handle temperature-controlled or pharmaceutical cargo?
Yes. We follow strict GDP-aligned processes, use approved packaging and temperature equipment, and ensure continuous monitoring. Sensitive cargo is escorted from lab to aircraft to consignee without breaks in supervision.
How do I request a quote or book a mission?
Simply contact us via email, phone, or our website form. Provide the pickup location, destination, cargo details, and timeline. Our team will respond immediately with routing options, pricing, and next-step instructions.